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IDProjectCategoryView StatusDate SubmittedLast Update
0001034K18X001.00 SKB SWANSW Issuepublic2020-11-26 10:452021-12-22 10:56
Reporter(ALTech) Wooshin Kang Assigned To(ALTech) Wooshin Kang Due Date2020-11-30 11:41
PriorityurgentSeveritys2-severeReproducibilityrandom
Status closedResolutionfixed 
Summary0001034: [SWAN] There is no A/V during watch live channel.
DescriptionDuring watching the live channel, Suddenly A/V stopped.
Vod and youtube can't be started
UI is operating normally.

Thanks.
Additional InformationI have attached log files.
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Activities

(ALTech) Wooshin Kang

2020-11-26 10:45

developer  

NO_VA._20201126.zip (3,096,300 bytes)

(SW) Jacky Chiang

2020-11-30 12:10

manager   ~0005212

Synaptics is working on this issue and track it on Synaptics JIRA -68

(SW) Jacky Chiang

2020-12-03 14:14

manager   ~0005285

Hi Wooshin,

    There is no update from Synaptics and already ping them to check and reply it.

(SW) River Wong

2021-12-22 10:56

developer   ~0008991

Jira68 is closed and issue is solved. So, I close it.

Issue History

Date Modified Username Field Change
2020-11-26 10:45 (ALTech) Wooshin Kang New Issue
2020-11-26 10:45 (ALTech) Wooshin Kang Status new => assigned
2020-11-26 10:45 (ALTech) Wooshin Kang Assigned To => (SW) Jacky Chiang
2020-11-26 10:45 (ALTech) Wooshin Kang File Added: NO_VA._20201126.zip
2020-11-30 12:10 (SW) Jacky Chiang Note Added: 0005212
2020-12-03 14:14 (SW) Jacky Chiang Note Added: 0005285
2021-09-16 08:45 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (ALTech) Wooshin Kang
2021-09-16 08:45 (SW) Jacky Chiang Status assigned => resolved
2021-09-16 08:45 (SW) Jacky Chiang Resolution open => fixed
2021-12-22 10:56 (SW) River Wong Status resolved => closed
2021-12-22 10:56 (SW) River Wong Note Added: 0008991